Client Anxiety

Working as a structural engineer for over 26 years one thing is common among all the clients.  When we are first called the client talks about cracks in walls or sloping floors or whatever they have called us for.  One thing they try not to tell us is the fear they have of the whole house collapsing.

After listening to their problems and explaining why certain structural problems are happening and the ball park of the costs associated with the repairs.  The client suddenly looks relieved and exclaims “so you mean to say the house is not going to sink or collapse”.  It’s important when a structural problem happens to call a structural engineer rather than worrying about the collapse of the house.